User Data Deletion Request
Submit a request to delete your personal data from Whizly AI and all connected services
Facebook/Meta Data Deletion
If you've connected your Facebook account or interacted with our Meta Pixel tracking
What Data Will Be Deleted:
- ✓ Facebook/Meta Pixel tracking data (browsing activity, page views, button clicks)
- ✓ Your Whizly AI account information (name, email, phone number)
- ✓ Business data stored in our CRM (leads, contacts, deals)
- ✓ Call recordings and transcripts
- ✓ WhatsApp conversation history
- ✓ AI analysis and insights data
- ✓ All personal identifiable information (PII)
How to Request Data Deletion:
Option 1: Via Facebook
- Go to your Facebook Apps and Websites Settings
- Find Whizly AI in your connected apps list
- Click Remove to disconnect the app
- Click Request Data Deletion when prompted
- We will receive your deletion request automatically from Facebook
Option 2: Direct Email Request
Send an email to privacy@whizly.ai with the subject line: "Data Deletion Request"
Please include:
- • Your registered email address
- • Your Facebook User ID (if applicable)
- • Your organization/company name
- • Any additional verification details
Option 3: Self-Service (Account Holders)
- Log into your Whizly AI account
- Navigate to Settings → Account
- Scroll to the Danger Zone section
- Click Delete My Account and confirm
- All your data will be permanently deleted
⏱️ Processing Timeline
- • Facebook deletion requests: Processed within 48 hours
- • Email requests: Acknowledged within 24 hours, completed within 30 days
- • Self-service deletion: Immediate (account disabled) + 30 days (data purge)
- • Confirmation: You will receive an email when deletion is complete
⚠️ Important Notes
- • Data deletion is permanent and irreversible
- • Active subscriptions will be cancelled (no refunds for partial periods)
- • Some data may be retained for legal/compliance purposes (90 days max)
- • Anonymized analytics data may be retained indefinitely (no personal identifiers)
Data Retention & Deletion Schedule
Transparent timeline for different data types
✅ Deleted Immediately
- • Account profile and settings
- • Active login sessions
- • Cached data and cookies
- • API access tokens
📅 30-Day Retention
- • Business data (leads, contacts, deals)
- • Call recordings and transcripts
- • WhatsApp conversations
- • AI analysis and insights
⚖️ 90-Day Legal Retention
- • Audit logs (security/compliance)
- • Payment transaction records
- • Dispute resolution data
- • Legal compliance documentation
♾️ Anonymized Data
- • Aggregated usage statistics
- • Anonymous performance metrics
- • Product improvement insights
- • No personal identifiers attached
Your Legal Rights (GDPR & CCPA Compliant)
🔐 Right to Access
Request a complete copy of all data we have about you
🗑️ Right to Deletion
Request permanent deletion of your personal data
📦 Right to Portability
Export your data in a machine-readable format (CSV/JSON)
🚫 Right to Opt-Out
Stop the sale or sharing of your personal information
California residents: Visit our Do Not Sell My Personal Information page for CCPA-specific rights.
Additional Privacy Resources:
Privacy Policy · Terms of Service · Do Not Sell My Information · Detailed Deletion Instructions
This page complies with Facebook Platform Policy, GDPR, and CCPA requirements.
Last updated: November 20, 2025